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Data Protection & Privacy Commitment

6v999 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

At 6v999, the privacy and security of every player's personal data is treated as a fundamental obligation, not an afterthought. This Privacy Policy sets out in plain, formal English exactly what data we collect from players in Bangladesh, how that data is used, who it may be shared with, and what rights you hold over your own information at every stage of your account relationship with us.

SSL Encrypted No Data Selling Bangladesh Players 21+ Only Effective January 2026
Our Privacy Commitments

Six Principles That Define How 6v999 Handles Your Data

Before reviewing the full policy below, these six cards capture the core data protection principles that govern every decision 6v999 makes about your personal information.

We Collect Only What We Need

6v999 applies the principle of data minimisation across every part of the registration and account management process. We collect only the personal data that is genuinely necessary to deliver our services, verify your identity, process your payments, and comply with our legal obligations. We do not collect data for speculative or undefined future uses.

We Never Sell Your Data

6v999 does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Your data is shared only with the specific service providers and technology partners who help us operate the platform — and only under strict contractual data protection obligations. Your information exists to serve your account, not to generate revenue for external parties.

Industry-Standard Security Measures

All data transmitted between your device and the 6v999 platform is protected by SSL/TLS encryption. Personal data stored on our servers is protected by access controls, firewalls, and intrusion detection systems. We conduct regular security reviews of our data handling infrastructure and apply patches promptly when vulnerabilities are identified by our technology partners.

You Control Your Own Data

6v999 recognises that your personal data belongs to you. You have the right to request access to the data we hold about you, to correct inaccurate information, to request deletion of data that is no longer required, and to withdraw consent for optional data processing activities such as marketing communications. All such requests are handled by the 6v999 support team within a reasonable timeframe.

Clear Data Retention Periods

6v999 does not retain your personal data indefinitely. Retention periods are determined by the purpose for which the data was collected, by our legal and regulatory obligations, and by the requirements of our fraud prevention and anti-money laundering procedures. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you.

Transparent Policy Updates

When 6v999 makes material changes to this Privacy Policy, we will notify you via the email address registered to your account before those changes take effect. We will always display the effective date of the current version at the top of this page. We encourage all players to review this policy periodically so that they remain informed about how their data is being handled.

Contents
Last updated: January 2026 — This version supersedes all prior versions of the 6v999 Privacy Policy.

Summary: This Privacy Policy ("Policy") explains how 6v999 ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who access the 6v999 platform at https://6v999.io. By registering an account or continuing to use the platform, you confirm that you have read and understood this Policy. If you do not agree with any aspect of this Policy, you should not use the platform.

6v999 is committed to protecting the privacy of every individual who interacts with our online casino and sports betting platform. We understand that the personal data you share with us is sensitive, and we take our responsibility to handle that data with care, integrity, and transparency very seriously.

This Policy applies to all personal data that 6v999 collects from players in Bangladesh and from visitors to the 6v999 website, regardless of the device or browser used to access the platform. It covers data collected during account registration, identity verification, deposit and withdrawal transactions, gameplay activity, customer support interactions, and general site usage.

This Policy should be read alongside the 6v999 Terms & Conditions and the Responsible Gaming Policy. Together, these documents form the complete agreement governing your relationship with 6v999. In the event of any conflict between this Policy and the Terms & Conditions regarding data handling, this Policy shall take precedence on privacy matters.

For the purposes of this Privacy Policy, the data controller is the operator of the 6v999 platform, accessible at https://6v999.io. 6v999 provides online casino gaming and sports betting services to players in Bangladesh, offering products including live casino games, slot machines, sports betting (with a particular focus on cricket, including the Bangladesh Premier League and T20 World Cup), and specialty game categories.

If you have any questions about this Policy, about the data we hold concerning you, or about how to exercise any of your data rights, you may contact our support team at any time. Contact details are provided in Section 15 of this Policy.

The categories of personal data that 6v999 may collect and process in the course of your account relationship with us are set out in the table below. This is not an exhaustive list — additional data may be collected in specific circumstances, as described in the relevant sections of this Policy.

Category Examples of Data Collected Primary Purpose
Identity Data Full name, date of birth, gender, national ID number, passport number Account registration and KYC verification
Contact Data Email address, mobile phone number, residential address, city, district Account communication, verification, support
Financial Data bKash/Nagad/Rocket account numbers, bank account details, transaction history Processing deposits and withdrawals in ৳ BDT
Identity Documents Copies of NID, passport, driver's licence, utility bills, bank statements Identity and age verification (21+ compliance)
Technical Data IP address, browser type, device type, operating system, session timestamps Security monitoring, fraud prevention, platform analytics
Usage Data Games played, bet amounts, win/loss history, session duration, feature usage Responsible gaming monitoring, product improvement
Communications Data Live chat transcripts, email correspondence, support ticket content Customer support, dispute resolution, quality assurance
Marketing Preferences Opt-in/opt-out status for promotional emails and SMS Sending relevant offers and promotions (with consent)

6v999 collects personal data through the following channels and mechanisms:

  • Direct submission: Data that you provide actively when completing the account registration form, submitting identity verification documents, filling in payment details, or contacting our support team via live chat or email.
  • Automated collection: Technical and usage data that is collected automatically as you browse and use the 6v999 platform, including through cookies, server logs, and analytics tools. See Section 9 for full details on cookie usage.
  • Third-party providers: Data received from our payment processing partners (such as bKash, Nagad, Rocket, and banking institutions) in connection with transaction processing and fraud screening.
  • Identity verification services: Data obtained from third-party KYC and identity verification service providers that assist us in confirming the accuracy of the documents and information you submit during verification.
  • Anti-fraud and AML screening: Data obtained from third-party anti-money laundering screening databases when we conduct mandatory checks to comply with our financial crime prevention obligations.

6v999 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your explicit consent or establishing a separate legal basis for the new use.

  • Creating, verifying, and managing your 6v999 player account, including processing any requests to update your account information.
  • Verifying your identity and age to ensure that you are at least 21 years old and eligible to use the 6v999 platform.
  • Processing deposit and withdrawal transactions in Bangladeshi Taka (৳ BDT) via your chosen payment method, and maintaining a complete and accurate transaction history for your account.
  • Delivering the games, sports betting markets, bonuses, and other platform features that you choose to access.
  • Monitoring your gameplay activity for responsible gaming purposes, including detecting signs of problem gambling behaviour and triggering appropriate player protection interventions where required.
  • Detecting, investigating, and preventing fraudulent activity, account takeovers, money laundering, and other prohibited conduct as described in the 6v999 Terms & Conditions.
  • Responding to your customer support enquiries, resolving disputes, and maintaining records of our communications for quality assurance and training purposes.
  • Sending you service-related communications, including account security alerts, transaction confirmations, and policy update notifications.
  • Sending you marketing communications about 6v999 promotions, bonuses, and new game releases — but only where you have given your explicit consent to receive such communications and have not subsequently withdrawn that consent.
  • Analysing aggregated, anonymised usage data to improve the performance, features, and user experience of the 6v999 platform.
  • Complying with our legal and regulatory obligations, including record-keeping requirements and responding to lawful requests from competent authorities.

Every data processing activity carried out by 6v999 is conducted on the basis of one or more of the following recognised legal grounds:

  • Contractual necessity: Processing that is required to fulfil the terms of the agreement between you and 6v999, including account creation, transaction processing, and service delivery.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, fraud prevention requirements, and age verification obligations.
  • Legitimate interests: Processing that serves the legitimate business interests of 6v999, including fraud detection, security monitoring, platform analytics, and responsible gaming oversight, where those interests are not overridden by your rights and interests.
  • Consent: Processing activities that are optional and for which you have given your explicit, informed consent, including the sending of marketing communications. You may withdraw this consent at any time without affecting the lawfulness of any processing carried out before the withdrawal.

6v999 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data may, however, be shared with the following categories of recipient in the circumstances described below:

  • Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard, for the purpose of processing your deposits and withdrawals. These providers process your financial data under their own privacy policies and data protection obligations.
  • Identity verification providers: Third-party KYC service providers engaged by 6v999 to verify the identity documents and personal information you submit during account verification.
  • Game technology providers: Software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who supply the game engines and live studio infrastructure used on the 6v999 platform. These providers may receive limited technical and gameplay data for the purposes of game delivery and technical support.
  • IT and infrastructure providers: Cloud hosting, content delivery network (CDN), database management, and cybersecurity service providers who support the technical operation of the 6v999 platform under strict contractual data processing agreements.
  • Anti-fraud and AML service providers: Third-party screening and analytics providers engaged to assist with fraud detection and anti-money laundering compliance.
  • Regulatory and law enforcement authorities: Where required by applicable law, court order, or lawful request from a competent authority, 6v999 may disclose personal data to governmental bodies, regulators, or law enforcement agencies. We will only do so to the minimum extent necessary and, where legally permissible, we will notify you of such a request.
  • Business successors: In the event of a merger, acquisition, or sale of all or part of the 6v999 business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

Important: All third-party service providers who receive personal data from 6v999 are required, by contract, to process that data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable data protection standards. 6v999 does not permit any third party to use your data for their own marketing or commercial purposes.

When you make a deposit or request a withdrawal on 6v999 using bKash, Nagad, Rocket, Upay, or a bank card, your payment credentials are transmitted directly to the relevant payment service provider using encrypted connections. 6v999 does not store your full bKash wallet PIN, full bank card number, or online banking password on its own servers.

Transaction records, including deposit amounts in ৳ BDT, withdrawal amounts, dates, and payment method identifiers (such as the last four digits of a card or a masked mobile wallet number), are retained by 6v999 as part of your account transaction history. These records are required for financial reconciliation, dispute resolution, and compliance with anti-money laundering record-keeping requirements.

All payment methods used on 6v999 must be registered in your own name. The use of third-party payment accounts is prohibited. This policy exists both to protect you from financial fraud and to ensure that our payment records accurately reflect the source of funds in accordance with responsible financial practices.

6v999 uses cookies and similar tracking technologies to support the operation of the platform and to improve your experience as a player. A cookie is a small text file that is stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot be used to access other files stored on your device.

The cookies used by 6v999 fall into the following categories:

  • Strictly necessary cookies: These cookies are essential for the platform to function correctly. They maintain your login session, remember your account preferences, and ensure that security features operate as intended. These cookies cannot be disabled without materially impairing your ability to use 6v999.
  • Performance and analytics cookies: These cookies collect anonymised information about how players use the platform, including which pages are visited most frequently and which features are used. This data is used to improve the performance and usability of 6v999. No personally identifiable information is collected through these cookies.
  • Functionality cookies: These cookies remember choices you make, such as your preferred language settings, display preferences, and previously visited game categories, so that you do not need to re-configure these settings on each visit.
  • Security cookies: These cookies assist 6v999 in detecting and preventing fraudulent account access, bot activity, and other security threats by analysing patterns in how the platform is accessed from your device.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 6v999 platform, including the ability to log in to your account.

6v999 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide, though specific circumstances may justify longer retention in individual cases:

  • Account and identity data: Retained for the duration of your active account relationship with 6v999, and for a period of five years following permanent account closure, to satisfy anti-money laundering record-keeping requirements.
  • Transaction records: Retained for a minimum of five years from the date of the transaction, in accordance with financial record-keeping obligations.
  • Identity verification documents: Retained for the period required by applicable KYC and AML regulations from the date of verification or account closure, whichever is later.
  • Customer support communications: Retained for two years from the date of the last communication in a given support thread, to support dispute resolution and quality assurance processes.
  • Technical and usage data: Retained in identifiable form for up to 12 months from the date of collection, after which it is anonymised or deleted. Anonymised aggregated data may be retained indefinitely for analytical purposes.
  • Marketing consent records: Retained for as long as the consent remains active and for a reasonable period following withdrawal of consent, to demonstrate compliance with marketing rules.

Upon expiry of the applicable retention period, personal data is securely deleted from 6v999 systems or rendered permanently anonymous through irreversible anonymisation processes. Securely deleted data cannot be recovered or reconstructed.

Subject to applicable law, you have the following rights in relation to the personal data that 6v999 holds about you. To exercise any of these rights, please contact the 6v999 support team using the details set out in Section 15. We will respond to all legitimate requests within a reasonable period, typically within 30 days of receipt.

  • Right of access: You have the right to request confirmation of whether 6v999 holds personal data about you, and to receive a copy of that data together with information about how it is being used.
  • Right to rectification: You have the right to request correction of any personal data held by 6v999 that is inaccurate, incomplete, or out of date.
  • Right to erasure: In certain circumstances, you have the right to request that 6v999 delete personal data that it holds about you. This right is subject to our legal retention obligations — we may be required to retain certain data even after an erasure request is received.
  • Right to restrict processing: In certain circumstances, you may request that 6v999 restrict the processing of your personal data while a dispute about its accuracy or lawfulness is being resolved.
  • Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
  • Right to withdraw consent: Where processing is based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
  • Right to object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests, including the use of your data for direct marketing purposes.

Please note: The exercise of some data rights may result in limitations on your ability to use certain features of the 6v999 platform. For example, a request to delete identity data that is required for ongoing KYC compliance may necessitate the restriction or closure of your account. 6v999 will always explain the practical implications of any data rights request before acting on it.

6v999 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:

  • SSL/TLS encryption for all data in transit between your device and the 6v999 platform.
  • Encryption of sensitive data at rest, including identity document files and financial records.
  • Role-based access controls that limit which 6v999 staff members can access personal data, based on their specific job functions.
  • Multi-factor authentication requirements for all administrative access to systems that hold personal data.
  • Regular penetration testing and security audits conducted by qualified third-party security professionals.
  • Intrusion detection and monitoring systems that alert the 6v999 security team to unusual access patterns in real time.
  • Regular staff training on data protection obligations and information security best practices.

In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 6v999 will take immediate steps to contain the breach, assess its impact, and notify affected players without undue delay. The notification will describe the nature of the breach, the categories of data involved, and the steps that 6v999 is taking to address it.

The 6v999 platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted to 6v999 by a person under the age of 21, we will take immediate steps to delete that data and permanently close the associated account.

Parents, guardians, and caregivers who are concerned that a minor in their household may have accessed the 6v999 platform or submitted personal data through the registration process are strongly encouraged to contact the 6v999 support team immediately. We will treat all such reports with urgency and the highest degree of confidentiality.

6v999 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the structure or features of the platform. When material changes are made, we will notify all active account holders via the email address registered to their account at least seven days before the changes take effect.

The updated Policy will always be published on this page with a revised "Last updated" date. We encourage you to review this page regularly. Your continued use of the 6v999 platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you should cease using the platform and contact support to discuss account closure.

If you have any questions, concerns, or complaints about this Privacy Policy, about the personal data that 6v999 holds about you, or about how to exercise your data rights, please contact the 6v999 support team using the following channels:

  • Live chat: Available 24 hours a day, seven days a week, directly within the 6v999 platform. Average response time is under 5 minutes. This is the fastest way to reach our team for urgent privacy concerns.
  • Email: You may write to us at [email protected]. Please include your registered account username and a clear description of your request or concern so that we can respond efficiently. We aim to acknowledge all email enquiries within one business day and to provide a substantive response within 30 days.

All support communications are handled in English by trained staff operating on Bangladesh Standard Time (BST, UTC+6). When contacting us about a data rights request, please be prepared to verify your identity before we process the request, to ensure that we are disclosing or acting upon data only at the direction of the legitimate account holder.

Privacy Contact: For all privacy-related enquiries, contact the 6v999 support team via live chat (24/7, average response under 5 minutes) or email us at [email protected]. All communications are in English. Response times are measured in Bangladesh Standard Time (BST, UTC+6).

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